Job DescriptionJOB SUMMARY
This position within the Regional Department of Women’s and Infants’ Health is created to provide consulting support to MAPMG and Delivery System Operations in the achievement of care and service delivery objectives and goals. The consultant is responsible for the development, planning, implementation, measurement, analysis and evaluation of assigned evidence-based programs in accordance with established standards and guidelines to help our female and infant population optimize their health.
• Provides consultation for all assigned programs and services for women and infants. Contributes significantly to the integration of evidence-based practice into the daily work of care delivery teams.
• Using strong organization and planning skills, determines goals and priorities with management team sponsors.
• Develops cross-functional relationships. Collaborates with key stakeholders and negotiates time commitments and resources. Plans and facilitates meetings.
• Participates in developing report specifications to measure impact of programs and develops and implements action plans to improve performance. Maintains detailed records of progress to goal.
• Acts as consultant to Health Education Department, ensuring material is evidence-based, aligns with organizational goals and complies with regulatory requirements for health literacy.
• Directly trains, educates, mentors or coaches providers and health care teams using robust written and oral communication skills.
• Applies and promotes innovative practice within ethical and legal guidelines using established policies and procedures. Maintains confidentiality of patient records, information, and departmental activities involving patient information.
• Performs other duties as directed.
• Master’s Degree in health education, health promotion, public health, nursing, or related health field required.
• Certified Health Education Specialist (CHES) required.
• Three (3) years of experience in health care consulting and/or program development, implementation and evaluation.
• Understanding of best practices in implementing programs and quality improvement initiatives.
• Proven track record of outcomes measurement and process improvement.
• Knowledge of health issues impacting female (including perinatal) and neonatal/infant population.
• Superior oral and written communication skills. Knowledge of medical terminology.
• Ability to work in a fast paced environment and balance multiple priorities.
• Demonstrated drive for results in the areas of member, staff and provider satisfaction.
• Demonstrated ability to learn new technology for application to work; knowledge and proficiency of PC applications.
• Professional history of stability and progressive success.